The consultation with Memo from the Flood Co. was excellent. He arrived right on time and was very professional and courteous. He thoroughly assessed our water damage and took the time to explain the full restoration process and what to expect with our insurance claim. He was knowledgeable and made us feel confident that we're in good hands. Highly recommend!
Chris and Jose were excellent! They were professional, fast, and did great work.
Chris and his partner were very friendly and respectful. He explained things and was quickly.
I discovered water in my basement after heavy rainfall and called The Flood Co. They responded quickly and came out the same day to assess and provide an estimate. The next morning, Memo and his crew showed up and took care off everything: removed remaining water, cleaned up the mess, carefully removed damaged woodwork and drywall and set up drying and dehumidifying equipment. They left my home in great shape. Communication and expectations were clear throughout the process and the work was done to my satisfaction. Highly recommend.
Fabulous! They arrived quickly, were able to set up equipment in tight spaces involving lots of stairs, explained what they were doing, and checked in frequently. Great service!
When you’re dealing with unexpected disasters, you need a team that really takes care of you! Look no further! Flooding is so stressful and this team is knowledgeable and willing to explain everything to you and get right to work to mitigate issues. We’re on a really tight budget and they have been so mindful of every expense and trying to preserve as much as possible, while also ensuring all issues are taken care of. From the initial intake staff, to the onsite crew Chris, Memo, & Isaac, to the project manager Mike and his colleague Blake, the customer service has been exceptional! You won’t find a better team!
Memo and Issac were phenomenal to work with. They were informative and provided information about our situation that helped us prevent a bigger issue. Highly recommended! Asking them to come back to fix the flooring.
Service man Memo did a great job at explaining cleaning and made me feel confident in his work and his competency. Id highly recommend The Floor Co. to anyone who appreciates forward competent service.
Memo and Chris were quick, friendly, and professional. They walked us through the process of each step and did a great job. They left everything clean and tidy. I highly recommend their work.
Memo was awesome. He explained his process very well so I knew exactly what he was going to do and at what point there would be further decisions to make.
Very detail oriented, told me exactly what to expect, left some items in place for my comfort. Very knowledgeable, would recommend.