Freeze Damage: Causes, Risks, And Professional Repair Solutions
When Utah temperatures drop below freezing, damage can start silently inside your walls, ceilings, and foundation. Freeze damage is not just an inconvenience. It can crack pipes, weaken structures, trigger hidden water damage, and set the stage for serious mold problems.
We have seen homes in Centerville, Salt Lake City, Ogden, and across Northern Utah go from “seems fine” to “major disaster” in a single cold snap. In this guide, we will break down what freeze damage really is, how to spot it early, why it happens, and how our professional restoration team at The Flood Company repairs and restores homes safely and correctly.
Our goal is simple: help you understand the risks so you can act quickly, avoid long term issues, and know when it is time to bring in certified professionals instead of taking chances with DIY fixes.
Why Our Clients Love The Flood Co.
Mold inspection was a breeze. Memo was very knowledgeable, professional, and friendly.
Chris and Jose were the first ones to come to my house when there was a water leak. They both eased my anxiety about the situation and were very informative of the drying out process. Chris gave me his phone number and said to call or text any time. I did text him a few times and he answered my questions and responded in a timely manner. I appreciated their time and help.
I had them come out to look at mold in my basement. They came quickly and got it all cleaned up with great suggestions on how to prevent it. Memo was great! Very knowledgeable and friendly.
Mike and team were fantastic to work with. That navigated our very difficult insurance and advocated for us. The work was impeccable and fast. I would use them again and recommend them to anyone.
Chris came out on a holiday to help me out. He was friendly, informative and fast.
Mimo has been doing a great job. He explains everything they are doing. He is also sympathetic about the situation
I know Kenzie personally, but this experience truly highlighted just how incredible she and The Flood Co. are. When my friend’s crawl space unexpectedly flooded, we spent hours trying to handle it ourselves, hoping we could get the water out without calling for help. After realizing it was more than we could manage, we reached out to Kenzie—late on a Saturday night. Without hesitation, she immediately got to work and had a professional team at my friend’s house within the hour. Their response time alone was impressive, but what stood out even more was their professionalism, knowledge, and genuine care during a very stressful situation. They explained everything clearly, worked efficiently, and made sure the job was done right. The Flood Co. truly goes above and beyond for their clients. We were incredibly grateful for their help and peace of mind, and I wouldn’t hesitate to recommend Kenzie and her team to anyone needing flood or water mitigation services.
We used them for a property we manage and they did a fantastic job airing out the flooded area. They were easy to get in contact with, quick to respond and very professional. Would recommend!
Memo and Christopher were professional, discreet and knew how to handle the most sensitive of situations. I highly recommend.
This is a very professional company that worked with my insurance company. They were very prompt, efficient and did very good work. I would recommend!
Chris and the team did a fantastic job with our apartment. They were on time, very communicative, and knowledgeable. I highly recommend their services!!
Memo was terrific! He took extra time with us to help diagnose issues and was very helpful.
We had an urgent leak and mold situation, and we couldn't be happier with the service provided by Memo! He was incredibly helpful and showed amazing dedication by coming out late on a Friday evening to assess the problem. He gave us a thorough assessment, clearly explained the next steps, and patiently answered all of our questions. We felt informed and relieved knowing what the remediation plan was. He's currently helping us schedule the repair time. Highly recommend this company for their informative staff and commitment to service.
Memo and chris were really nice and professional! Were in and out in no time. Would definitely recommend!
Memo was awesome. He communicated everything very well. He responded quickly and got the job done well.
Memo did a great job! Answered all questions, walked me through everything, and kept me informed with next steps. He was great to work with!
Quickly came and helped me understand what we were dealing with. Always called before they came and came when they said they would. Did great work. Extremely satisfied with our experience with the Flood Company. Thanks Jose, Memo, and Rene
I run my own handyman business doing home repairs and I appreciate The Flood Co. for their ability to be prompt and punctual and having them take a look at a basement that I was called on to repair following some flood damage. I appreciate getting a second opinion on the status of the client’s basement before starting repairs to make sure all was OK. Chris and Memo were right on time and were helpful with an assessment of the basement. Thank you!
The FLOOD co. Has been fabulous to work with! They have been so efficient. We had awful long flowing water damage and some mold. They cut everything out and left air scrubbers to keep us safe. I was shocked at how clean they left everything too! Very impressed with their employees. We are all set for the next phase of putting things back together!
Memo did an outstanding job, very professional, incredibly thorough, punctual and lightning fast! Just the start of my water damage repair but so far I’m very impressed with the Flood Company!
Chris is awesome. He came over right away and explained everything that needed to be done. Highly recommend!
The consultation with Memo from the Flood Co. was excellent. He arrived right on time and was very professional and courteous. He thoroughly assessed our water damage and took the time to explain the full restoration process and what to expect with our insurance claim. He was knowledgeable and made us feel confident that we're in good hands. Highly recommend!
Chris and Jose were excellent! They were professional, fast, and did great work.
Chris and his partner were very friendly and respectful. He explained things and was quickly.
I discovered water in my basement after heavy rainfall and called The Flood Co. They responded quickly and came out the same day to assess and provide an estimate. The next morning, Memo and his crew showed up and took care off everything: removed remaining water, cleaned up the mess, carefully removed damaged woodwork and drywall and set up drying and dehumidifying equipment. They left my home in great shape. Communication and expectations were clear throughout the process and the work was done to my satisfaction. Highly recommend.
Fabulous! They arrived quickly, were able to set up equipment in tight spaces involving lots of stairs, explained what they were doing, and checked in frequently. Great service!
When you’re dealing with unexpected disasters, you need a team that really takes care of you! Look no further! Flooding is so stressful and this team is knowledgeable and willing to explain everything to you and get right to work to mitigate issues. We’re on a really tight budget and they have been so mindful of every expense and trying to preserve as much as possible, while also ensuring all issues are taken care of. From the initial intake staff, to the onsite crew Chris, Memo, & Isaac, to the project manager Mike and his colleague Blake, the customer service has been exceptional! You won’t find a better team!
Service man Memo did a great job at explaining cleaning and made me feel confident in his work and his competency. Id highly recommend The Floor Co. to anyone who appreciates forward competent service.
Memo and Chris were quick, friendly, and professional. They walked us through the process of each step and did a great job. They left everything clean and tidy. I highly recommend their work.
Memo was awesome. He explained his process very well so I knew exactly what he was going to do and at what point there would be further decisions to make.
Very detail oriented, told me exactly what to expect, left some items in place for my comfort. Very knowledgeable, would recommend.
Memo came over to check out the musty smell in the office. He applied a cleaner to help with the smell. Was friendly and quick. Really impressed!
Amazing service and response! We contacted The Flood Company after 10pm via text. They responded immediately. Memo and Issac showed up with their van and equipment quickly. They remedied the basement flood issue and walked us through various options of service. They were quick, polite, respectful and professional! We are so glad we chose The Flood Company to get the job done right and quickly! Thank you!
Chris, the technician showed up as promised very kindly and professional provided. Good advice. Thanks, Chris.
Chris was responsive and thorough in his evaluation of the project. He was professional and knowledgeable as he explained his recommendations. We are extremely happy with the services provided by Flood Co.
I woke up to my basement being flooded due to a hose being left on overnight and called ASAP. I had meant to call another company but called the Flood Co by mistake. It was a great mistake! I was SO impressed with the Flood co! They arrived at my home VERY quickly to assess the damage, gave me a quote on site and had someone out the next day to remove the damage. The workers were awesome, thorough and on time. Not only that, the Flood Co. offers a one stop shop not only damage removal but repair as well. Their people communicated plans to me very well, kept their schedule that was communicated to me and went above and beyond. If we ever have water damage again, I am sold for life and will call them again and again. Thank you for your excellent work!
We had a great experience with the Flood co.. From the owners to the subs, we were treated well. They really went the extra mile in helping us with the insurance claim and expediting, what is normally a very slow process with insurance companies these days.
we had chris come after we had a water line break and he was awesome. he talked us through everything, then he removed all the damaged material and put up dehumidifier’s and fans and got us all taken care of at 1:00 in the morning
Chris was very professional explained everything very well. Very nice guy and got the job started right away
What Is Freeze Damage And How It Affects Your Property
Freeze damage happens when water inside or around your property freezes, expands, and forces building materials, pipes, and systems to crack, break, or separate. The real trouble usually starts when temperatures rise again. All that frozen water turns back into liquid and suddenly you are dealing with active leaks, flooding, and moisture trapped in hidden cavities.
In Utah, freeze damage often shows up as:
Burst or cracked water supply lines and sprinkler lines
Split hose bibs and exterior faucets
Damaged boiler and heating system components
Cracked concrete, spalling, and damaged masonry
Roof damage and ice dams that send water under shingles
Once water gets into insulation, drywall, framing, flooring, and subfloors, it becomes a water damage and mold concern, not just a “frozen pipe” issue. Our team uses proven water damage restoration processes to address both the immediate mess and the long term risks that follow a freeze event.
Common Signs Of Freeze Damage In Homes And Buildings
Visible Structural And Exterior Clues
Some signs of freeze damage are right in front of you, especially on the exterior of the home:
Cracked or crumbling foundation or walkway surfaces
Flaking, spalling, or popping concrete on steps and driveways
Gaps that appear around windows, doors, and siding after long cold spells
Sagging gutters or ice dam build up at the roof edge
Ice dams are a major concern in Utah. They trap meltwater on the roof instead of letting it drain. That water can back up under shingles and leak into attic spaces and walls. Over time, that moisture can create the same problems we see in traditional roof leak cases, like in this real world story about a leaking roof that leads to mold.
Interior Damage, Odors, And Secondary Moisture Problems
nside the home, freeze damage can hide behind finishes, but it usually leaves clues:
Stains, bubbling, or sagging on ceilings, walls, or around light fixtures
Warped or buckling hardwood, laminate, or vinyl flooring
Soft spots in subfloors, especially near exterior walls or bathrooms
Musty or earthy odors after a freeze and thaw period
Those musty smells often mean one thing: moisture has been present long enough for mold to begin. Cold weather does not stop mold from growing once it has the right humidity and food source. We see this a lot in attics, basements, and behind drywall after ice damming or pipe bursts.
To understand how quickly mold becomes a serious issue and what professional remediation really involves, you can review our mold resources here:
What full mold remediation requires in our guide on whether it is possible to fully remediate mold
Typical mold remediation costs in Utah in our breakdown of how much mold remediation costs
Mold damage and prevention basics in our mold damage guide
Why Freeze Damage Happens: Weather, Building, And Usage Factors
Temperature Extremes, Wind Chill, And Prolonged Cold Events
Freeze damage is not just about the number on the thermometer. Duration and wind exposure matter just as much.
Long stretches of subfreezing temperatures, especially with wind chill, can drive cold deep into walls, crawlspaces, and attics. Any water that is not well protected or properly insulated becomes vulnerable. Utah cold snaps with overnight lows in the teens or single digits are enough to freeze lines that “have been fine for years.“
Rapid temperature swings also play a role. When pipes and materials expand and contract quickly, joints and fittings are stressed, which can lead to sudden failures.
Vulnerable Building Areas And Construction Weak Points
Some parts of a home are naturally higher risk for freeze damage:
Exterior walls with plumbing, especially on the north or wind exposed side
Attics with poor insulation or ventilation
Crawlspaces and unconditioned basements
Over garages, porches, and cantilevered sections of the home
Construction shortcuts or aging buildings can make this worse: missing insulation, unsealed penetrations, and older windows or doors can let cold air reach pipes and framing. We see this in many of the water damage restoration projects we handle around Centerville and the greater Davis County region in our Davis County, Utah service area.
How Daily Use And Maintenance Habits Increase Freeze Risk
Normal habits can unintentionally increase the risk of freeze damage, such as:
Setting thermostats too low when leaving for a trip
Closing off heat vents to “save energy” in little used rooms
Leaving garage doors open in freezing weather
Failing to service heating systems or address known insulation issues
Minor plumbing leaks or signs of moisture that seem harmless in warmer months can turn into major problems in winter. For example, a “small pipe leak“ that is ignored can weaken materials so that when a freeze hits, that area fails completely. We explain this in detail in our article on why a small pipe leak could cost you thousands if you wait too long.
Professional Assessment And Repair For Freeze Damage
Initial Inspection, Moisture Mapping, And Damage Documentation
When we respond to a freeze damage call, we do much more than look for a visible leak. We start with a structured assessment that usually includes:
Safety checks for electrical hazards and structural concerns
Thermal imaging and moisture meter readings to find hidden wet areas
Inspection of attics, crawlspaces, and mechanical rooms
Documentation of all affected materials and systems for you and your insurer
This careful front end work is critical. It tells us where water traveled, how far damage spread, and what needs to be removed, dried, or rebuilt. It also supports your insurance claim and helps avoid disputes later. For a deeper look at how we evaluate water incidents, see our water damage evaluation and assessment services overview.
Emergency Mitigation, Drying, And Decontamination Steps
Once we know the scope, we move quickly to stabilize the situation:
Stop the source of water and coordinate plumbing repairs as needed
Extract standing water from floors, carpets, and cavities
Remove unsalvageable materials like saturated drywall or insulation
Set up commercial drying and dehumidification equipment
Apply appropriate antimicrobial treatments where there is contamination risk
Every decision is based on industry standards, building science, and our experience with water damage restoration in Utah through our water damage restoration service.
Freeze damage can also involve sewage backups, especially where exterior or below grade lines are affected. If there is any sign of contaminated water, we treat it as a sewage cleanup and follow stricter safety protocols using our Utah sewage cleanup service.
Long Term Structural, Mechanical, And Finish Repairs
After the property is dry and safe, we work with you on repairs and reconstruction. This can include:
Structural repairs to framing, subfloors, or roof systems
Replacement of damaged plumbing, heating, or mechanical components
New drywall, insulation, trim, and paint
Flooring replacement or repair
Our goal is always to return your property to pre loss condition or better. Many homeowners choose to address long standing issues like poor insulation or problem drainage while we are already in the walls or attic. That kind of forward planning helps reduce the chance of repeat freeze damage in future winters.
Coordinating With Insurance For Freeze Damage Claims
Freeze related water damage is often covered by insurance, but the details can be confusing. We help by:
Providing detailed estimates and documentation for your adjuster
Explaining what is typically covered and what may not be
Communicating directly with your insurer when requested
We know from experience that handling a claim while your home is disrupted can be overwhelming. We have an entire resource that talks about how stressful insurance claims can be and what to expect in our guide on navigating stressful insurance claims.
Why Professional Services Are Safer And More Effective Than DIY
Hidden Hazards That Make DIY Freeze Damage Work Risky
Freeze damage is rarely limited to what you can see. Behind a small ceiling stain, there might be:
Wet insulation holding moisture against wood framing
Electrical junction boxes exposed to leaks
Early stage mold growth starting on the back of drywall
Cutting a small hole or running a household fan does not solve those problems and can even spread contamination. We routinely get called to fix incomplete or incorrect DIY work that allowed mold or structural issues to worsen. Our article on what homeowners should do immediately after water damage explains why quick, professional action matters in our guide on what to do immediately after water damage.
Technical Equipment And Expertise Needed For Proper Restoration
Effective freeze damage restoration requires more than towels and shop vacs. We use:
Commercial extraction equipment sized for whole homes and buildings
High capacity dehumidifiers and air movers
Moisture meters, thermal cameras, and hygrometers
Industry standard drying strategies tailored to building materials
Our technicians are trained to follow proven steps of the water damage restoration process, not guesswork, as outlined in our guide to the steps of the water damage restoration process.
Cost, Timeline, And Quality Advantages Of Hiring Professionals
DIY often looks cheaper upfront, but when hidden moisture is missed and secondary damage develops, costs climb quickly. Mold remediation, structural repairs, and prolonged disruption to your home life are far more expensive than doing it right the first time with a certified team.
By calling us early you benefit from:
Faster drying and reduced chance of mold or structural failure
Documentation that supports your insurance claim
A predictable plan and clear communication about scope and timelines
If you are wondering what professional help really involves day to day, our FAQ is a good place to start in our resource on navigating disaster restoration with The Flood Company.
Call The Flood Co. for Immediate Assistance
Emergency Mold Removal & Mold Inspection Services Available 24/7
Freeze Damage FAQs
Freeze damage occurs when water inside or around your home freezes, expands, and cracks or separates pipes, building materials, and mechanical systems. The worst damage often appears when temperatures rise again, as thawing ice turns into leaks, flooding, and hidden moisture in walls, ceilings, flooring, and foundations.
Common signs of freeze damage include cracked foundations or walkways, flaking or spalling concrete, gaps around windows and doors, sagging gutters or ice dams, reduced water flow, banging pipes, bulging or frosted supply lines, ceiling stains, buckling floors, soft spots in subfloors, and new musty or earthy odors after a cold spell.
Yes. Once water from a frozen pipe, ice dam, or cracked surface gets into drywall, insulation, framing, or subfloors, it becomes a water damage and mold concern. Moisture trapped in hidden cavities can support mold growth even in cold weather, especially in attics, basements, and behind walls if not dried and remediated properly.
Many homeowners insurance policies cover sudden and accidental freeze-related water damage, such as burst pipes or ice dam leaks, but coverage details vary. Typically, the resulting damage is covered, while long-term neglect or maintenance issues may not be. Detailed documentation, photos, and a professional damage assessment help support your claim.
To reduce freeze damage risk, keep your thermostat at a consistent temperature, even when away; avoid closing off heated rooms; insulate vulnerable pipes in exterior walls, crawlspaces, and attics; seal gaps and penetrations that let cold air in; keep garage doors closed in freezing weather; and schedule regular heating system and insulation checks.
Serving Centerville and Northern Utah with Pride
1164 West 850 North,
Centerville, UT, 84014
We’re proud to serve homeowners throughout:
Centerville | Ogden | Salt Lake City | Layton | Farmington | Bountiful | Kaysville | Clearfield | North Salt Lake | Roy
Proudly serving Centerville, Ogden, and the surrounding areas throughout Utah.
Protect Your Property From Freeze Damage With Professional Help
Cold Utah winters are part of life, but significant freeze damage does not have to be. The key is understanding the risks, recognizing the early warning signs, and getting qualified help the moment you suspect a problem.
If you are seeing new stains, hearing strange plumbing noises after a freeze, or noticing musty odors after snow and ice events, do not wait for a “bigger” incident. Small clues often point to larger hidden moisture issues.
We are available 24/7 to respond to freeze related water damage, burst pipes, ice dam leaks, and winter flooding anywhere in Northern Utah, from Ogden and Layton to Bountiful, Centerville, and the greater Salt Lake City area. Our certified team handles everything from emergency water extraction to complete reconstruction and mold prevention.
You can explore more seasonal tips and real projects in our blog, including how we respond to snowmelt flooding around the Wasatch Front in our article on why a disaster cleanup company should be your first call for snowmelt flooding.
When a freeze event threatens your home, you do not have to figure it out alone. Contact The Flood Company for a prompt inspection, clear plan, and professional restoration that protects both your property and your peace of mind.